RETURN POLICY: What is Gavelli jewelers Return Policy? ?

A: Gavelli accepts the return or exchange of full-priced unworn, unwashed merchandise with the original receipt and tags attached for up to 14 days after purchase. Brand name dreses like SHERRI HILL and JOVANI must be returned no later than 5 days after receipt.  Returns are refunded in the method of original payment. Shipping is nonrefundable. All sales are FINAL on exclusive items, jewelry,undergarments, sunglasses & sale items.

RETURNS TO A STORE/BY MAIL: How can I return or exchange merchandise ordered from Gavelli

A. We'll happily accept the return or exchange of unworn, unwashed or defective items. Need a different size? Color? Style? We'll send it to you! Simply choose one of the following convenient options to make a return or exchange:

1. Return To Gavelli jewelers Store ?Simply bring the item(s), along with your original receipt, photo ID, and the credit card you used when you placed your order.

2. Return Or Exchange By Mail ? When exchanging items, be sure to indicate the replacement item, including the style number, color, and size. Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries.

If you have misplaced your Fierce Return/Exchange label, please send your pre-paid, insured package to:

547 S. Broadway
Los Angeles, CA 90013

Refunds and exchanges are processed when item(s) are received. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.

RETURNS WITHOUT RECEIPT?Q: What if I need to make a return, but I've lost my original receipt? ?

A: If you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value.

Terms of Return:
Please contact us within 7 days of your order being delivered to request your Return Authorization Number (RAN).
Please note that return shipping fees and handling charges are not refundable. It is the responsibility of the customer to pay for shipping charges and insurance on all return shipments. Please ship your return within 2 business days of the issue date of your RAN. RAN should be clearly printed on the outside of the box. Please remember, all products must be in the condition you received them and items must be unworn, unused, unwashed and in perfect condition, with the original product tags attached and garment bag intact to be accepted as a return. Any items that appear to have been worn or altered will be returned to you. . No credit will be issued until the items have been inspected. All returns are subject to a 10% handling fee which will be deducted from your credit. no returns on Jewelry and accessories.
International orders: If you received free shipping on your order, the cost will be deducted from your store credit. Any taxes, duties or customs fees incurred for international orders are non-creditable and are the responsibility of the customer.

Gavelli Jewelers +1 (213) 488 9812 $10-$1000
650 Hill St #418 Los Angeles CA 90014